Previous incidents
Task assignment slowness
Resolved Sep 23, 2025 at 5:30am UTC
The application was not processing the task queue at the expected rate due to a scaling issue. This led to slower-than-normal assignment of tasks.
Resolution:
The scaling configuration was adjusted to allow the application to process the queue at the required throughput. Task assignments are now being processed in real time.Next Steps / Preventive Measures:
Review and fine-tune auto-scaling thresholds to better handle workload spikes.
Add monitoring and alerts on queue processing lag ...
1 previous update
File uploading issue
Resolved Sep 12, 2025 at 1:30pm UTC
We’ve routed file uploads through the AWS edge network, and the issue is now resolved.
1 previous update
We're experiencing slower task completion times due to temporary system degra...
Resolved Jul 31, 2025 at 7:15am UTC
The issue causing task delays has been identified and fixed. We've also enhanced monitoring to catch such issues earlier. Thank you for your understanding.
1 previous update