The incident was caused by an unexpected connection issue with our managed NoSQL database infrastructure, which led to temporary service instability. Due to queued and delayed processes during the affected period, the platform required additional time to fully recover after the fix was applied

All services have been restored and are currently under close monitoring.

We are currently experiencing an issue with our managed database provider, which is impacting all customers on our platform. Our team is actively investigating the issue and working to restore full service as quickly as possible.